Veca is Verloop.io's
Ecommerce Assistant
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What is Veca?

AI-Powered E-commerce Bot
 

From returns to refunds, from order out for delivery to receiving the order, ask Veca anything.

Works Across Channels
 

Facebook, WhatsApp, Web, In-App - Experience seamless AI from wherever you are.

Simple and Easy Deployment
 

Making support effortless and delightful by facilitating easy and timely deployment.

Customer Testimonials

Copyright © 2020 Verloop Labs, Inc.

All and we mean ALL your e-commerce queries will be answered. Introducing Veca.

Veca is our plug and play, prebuilt intent recognition system for the post-sales e-commerce domain. Trained on 10 million user queries, it allows you to automate your conversations with just a click.

What Can Veca Do?

Gaurav Tejwani

Vice President - Products, Nykaa

“Understanding customer’s concerns/context is the key to efficient self service. We have been collaborating with Verloop.io to drive this mission and have come a long way.”

Incredibly Simple UI

Apply the power of Veca effortlessly by simply entering the answers for each intent, customised to your requirements.

Identify Multiple Intents

Pre-Built FAQs

Make sure there is little to no time spent to identify the most common support questions.

Out-of-the-box AI can distinguish multiple intents in a single query and give appropriate suggestions to the user. 

Understands Intents

Easy, Medium, Tough. Ask Anything. There are over 50 intents that are answered with recent stats showing up to 90% accuracy.

Seamlessly Fits With Other Verloop.io FAQ-Based Solutions

What if it is not a post-sales ecommerce question? No worries, our general purpose FAQ solution will take over without any hiccups in real-time.

P. K. D. Prasad

User Happiness Leader, Decathlon

“We wanted to go faster on technology, automation and AI - basically, a chatbot which can come in the picture, answer queries and transfer technical questions to our team members. That’s when Verloop.io came in the picture. The pricing also met our expectations.”

Verloop.io - Build Delightful Support Experiences

Scale your Customer Support. Provide real-time, omnichannel experience and improve customer lifetime value.

Book a Demo<>

Verloop.io - Build Delightful Support Experiences

Scale your Customer Support. Provide real-time, omnichannel experience and improve customer lifetime value.

Book a Demo

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